Digital life certificate: 12 reasons face authentication can fail when submitting Jeevan Pramaan

Every government pensioner has to submit an Annual Life Certificate in the month of November to authorized Pension Disbursing Agencies like the Bank for further continuation of pension. Jeevan Pramaan is a biometric enabled Aadhaar-based Digital Life Certificate for pensioners and is generated for individual pensioner using his/her Aadhaar number and Biometrics.

Jeevan Pramaan: What happens if life certificate is not submitted in November?

If life certificate is not submitted till the month of November, payment of pension for the month of December and onwards will not be done to the pensioner.

When the Life Certificate is updated in the Pension System, the pension and arrears will be paid together on the following pension payment. However, if a Life Certificate is not presented for a period of three years or more, pension would be started following the competent authority's permission via the CPAO, as per the proper procedure.

For which type of pensioners, Jeevan Pramaan through Face Authentication Technology is not allowed?
The life certificates of re-employed and re-marriage are not authenticated through this technology. They are required to submit the Life Certificate the conventional way to their Pension Disbursing Authority.

What are main reasons that impede successful face scan during the authentication process?
Following are the main reasons:
Not having good lighting conditions
Not holding face still
Not blinking eyes during scan
Uneven or multi-coloured background during scan
Slow internet connectivity
Keeping Aadhaar locked
Keeping Biometric locked.
Not capturing frontal pose of your face and capturing side poses
Multiple persons in frame
Not Maintaining an appropriate distance from phone camera.
The pensioner, not wearing specs or glasses, if Aadhar card’s photograph is having specs or glasses or vice versa.
Using android smart phone not having version 9 and above, camera resolution below 13MP and free storage space less than 500 MB

What are the benefits of using the Jeevan Pramaan application through face authentication?
The benefits are as follows:
(i) Works on common Android smartphones;
(ii) No external biometric device is needed;
(iii) Eliminates the need for visits to the bank;
(iv) Provides a solution for individuals with worn-out fingerprints or damaged eyes;
(v) Touchless features;
(vi) Pensioners can do face authentication from the comfort of sitting at home.

What are the requirements for using the Jeevan Pramaan application through face authentication?
Following are the requirements:
(i) Android smart phone with version. 9 and above with Camera resolution of 13 MP or more and minimum 500 MB free storage space;
(ii) Internet connection and;
(iii) Pensioner’s Aadhaar number registered with the pension disbursing authority (bank, post office, etc.).