Charges for doorstep banking service to submit life certificate for pensioners of SBI, Canara Bank, PNB, Bank of India

The Department of Pension & Pensioners' Welfare (DoPPW) has launched a Nationwide DLC Campaign 3.0 in November 2024 to streamline life certificate submission for pensioners through Face Authentication technology. This method allows pensioners to submit certificates via Aadhaar-based recognition on Android smart phones. However, senior citizens can avail of doorstep banking services from their respective banks. Here are some top banks and their charges applicable for availing doorstep banking services for submitting life certificate.

According to the SBI website, submitting life certificate for senior citizens is free of cost along with few other services. However, in case senior citizens need more services, they may avail the same by paying the nominal prescribed fee of Rs.75 + GST (prevailing as on date, subject to changes from time to time).

According to the PNB website, “Submit Life Certificate for free through Doorstep Banking at DSB designated branches through PSB Alliance from 01.10.2024 to 31.12.2024 through PSB Alliance Call Centre - 9152220220 , DSB Mobile App (PSB Alliance) or Website (PSB Alliance).”

According to the Canara bank social media post, “Good news for pensioners! Service charges for Doorstep Banking Life Certificate submissions are waived from 1st Nov to 31st Dec 2024. Enjoy a hassle-free experience at your doorstep!”

According to the Bank of India social media post on X, “Convenience at your doorstep! Bank of India now offers all our senior customers the hassle-free facility of doorstep life certificate issuance. Stay secure and save time. Free submission of Annual life certificate by senior citizen pensioners for period from November 1, 2024 to December 31, 2024.”

Submission of life certificate is available for IPPB and non-IPPB customers. To avail DLC service, a customer can contact the nearest post office or place a request for a doorstep visit by the postman/Grameen Dak Sevak. Department of Posts have also enabled scheduling of doorstep request through the Post Info app or through the website “ http://ccc.cept.gov.in/covid/request.aspx For every successful generation of DLC, a nominal fee of Rs. 70 (inclusive of GST/ CESS) will be charged.

There will be no doorstep charges levied for IPPB or non-IPPB customers for issuance of DLC.