All you need to know about Aadhaar Mitra

UIDAI (Unique Identification Authority Of India) recently launched an AI chatbot called Aadhaar Mitra. Currently available in English and Hindi, users can avail of various Aadhaar-related services via this chatbotpresent on the official website of UIDAI (uidai.gov.in). Read on to learn more about the facilities offered by the Aadhaar Mitra chatbot.

Using the Aadhaar Mitra chatbot, you can track the status of your PVC (Polyvinyl Chloride) card or physical Aadhaar card, locate your nearest PEC (permanent enrolment centres) and also download E-Aadhaar. You can also complain about your lost Aadhaar card via this chatbot.

Yes, the Aadhaar Mitra Chatbot can provide the Enrollment/Update status of your Aadhaar card. You can check the status of your Aadhaar by inputting your EID (Enrolment ID), SRN (Service Request Number) or URN (Update Request Number) in the chatbot.

Yes, the Aadhaar Chatbot helps the individual locate their nearest Aadhaar Enrolment Center by entering the PIN Code. You can also use the Bhuvan Aadhaar portal for this purpose.

Yes, individuals can raise a grievance using Aadhaar Mitra Chatbot. You can also give your feedback for responses received via this chatbot. Select the thumbs up/down icon mentioned below every chat response against the query raised. To share feedback on overall experience, at the end of the session, while closing the window individuals can provide a star rating (on a scale of 1 to 5).

No. However, users can update information such as their address, mobile number, and other personal details or upload other related documents on the myAadhaar portal free of cost till June 14, 2025.