Kotak Mahindra Bank Debit Card services will be unavailable on these days

Kotak Mahindra Bank has informed that Kotak Bank Debit, Spendz Card services will be unavailable for a few hours on June 3 and 10, 2023 due to maintenance activity. The bank informed its customers via an email.

The bank stated in the email: “We would like to inform you that the Bank systems will be undergoing a maintenance activity on June 03, 2023 and June 10, 2023 from 01.00 AM to 04.30 AM (IST).”

During this time, below mentioned services on your Kotak Bank Debit Card, Spendz Card & Gift Card will be temporarily unavailable:

• Card Controls - Transaction amount limit modification & Transaction Activation or Deactivation
• Card Blocking – Unblocking
• Primary Account Change
• Account Linking – Delinking
• Request for a new Debit Card/Image Card
• Card closure request
• Registration for Tokenization & PIN re-generation
• Card inquiry and verification

What are the Kotak Debit Card transaction fees if I swipe my card at fuel pumps or booking railway tickets?
The following transaction charges are applicable when you use the Kotak Debit Card at:

• Petrol pumps: Rs. 10 or 2.5% of the transaction amount (whichever is greater).
• IRCTC: For all IRCTC transactions, upto 1.8% Payment Gateway (PG) charges.

Will I be able to use my Kotak Debit Card for International transactions?
All Chip Kotak Debit Cards are by default enabled for international use.

What is Spendz?
Kotak Spendz is a prepaid offering for your small, daily expenses. It is specially designed to help track your day to day expenses separately, making it easier to manage budget and avoid overspending.

How to use Spendz?
Go to Kotak Mobile App
Tap on Spendz Prepaid under the Bank section
Tap on Add Money and load money as per your requirement
Now you can make payments conveniently via Spendz Card, Pay Your Contact, Scan & Pay or Billpay

How can I change daily ATM withdrawal and purchase limits of my Kotak Debit Card?
Call our 24-hour Customer Contact Centre at 1860 266 2666 to modify the limits up to the default limits. To increase limits more than the default limits, visit your nearest Kotak Mahindra bank branch.