Insurance companies to deal with terror cases expeditiously
With terrorist attacks getting more frequent in India, insurance cos are introducing a mechanism for speedy processing of claims.
By PTI |
NEW DELHI: With terrorist attacks getting more frequent in the country, insurance companies are introducing a mechanism for speedy processing of claims.
"In the case of the Mumbai train blasts, we had settled claims within 24 hours of receiving basic documents. We have a process of expediting claims, requiring less documentation, in the case of such natural or man-made calamities," says Gaurang Shah, Managing Director, Kotak Life Insurance.
"We have a range of products, all of which provide insurance cover under all circumstances, including terror attacks, but excludes suicide in the first year," he adds.
At least 183 people were killed and 295 injured in the Mumbai terror attacks at 10 places, including two five-star hotels.
Bajaj Allianz marketing head Akshay Mehrota says his company tries to settle cases within 24 hours of receiving the documentation.
"Normally, the final settlement takes a week but in such cases we ensure the cheque is delivered in 24 hours. Anyone who has suffered due to terrorist attacks can call us and get the insurance money," he says.
A leading life insurance company has recently advertised through e-mail that it has launched a speedy claims mechanism for legal heirs of those who lost their lives, by calling a toll-free number or by sending SMS. And all the processing will be done within a day.
"In the case of the Mumbai train blasts, we had settled claims within 24 hours of receiving basic documents. We have a process of expediting claims, requiring less documentation, in the case of such natural or man-made calamities," says Gaurang Shah, Managing Director, Kotak Life Insurance.
"We have a range of products, all of which provide insurance cover under all circumstances, including terror attacks, but excludes suicide in the first year," he adds.
At least 183 people were killed and 295 injured in the Mumbai terror attacks at 10 places, including two five-star hotels.
Bajaj Allianz marketing head Akshay Mehrota says his company tries to settle cases within 24 hours of receiving the documentation.
"Normally, the final settlement takes a week but in such cases we ensure the cheque is delivered in 24 hours. Anyone who has suffered due to terrorist attacks can call us and get the insurance money," he says.
A leading life insurance company has recently advertised through e-mail that it has launched a speedy claims mechanism for legal heirs of those who lost their lives, by calling a toll-free number or by sending SMS. And all the processing will be done within a day.
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