78% job applicants did better in personal interviews than in automated tests: Randstad survey

Job applicants prefer human interaction when being hired by a company, finds a Randstad survey.

Missing the human touch
78%: Fared better in personal interviews than in automated tests.
89%: said an ideal interview process is one which employs a combination of technology and personal interactions.
94%: believed at least one round of the interview process needs human intervention.
88%: would be more inclined to join a company where the HR team engages with them personally during pre-joining.

Technology is here to stay
52%: had gone through interviews, where a part was carried out completely or aided by technology.
77%: have a positive perception of a company that employs technology tools as part of interview process.

The top three technology interventions are
40% online interviews
33% behavioral & technical online assessments
13% automated calling apps

Tech plays large role in job search
78% mentioned that availability of technology tools makes it easier to find and apply for jobs 43% said social and professional networks are most effective channels for finding jobs
29% cited recruitment agencies
24% looked at job boards
Source: Randstad Tech and Touch survey covering 2,500 respondents.