UPI faces outage, multiple bank servers down

Unified payments interface (UPI), the popular interbank payment system run by the National Payments Corporation of India (NPCI) faced outages on Tuesday evening.

NPCI attributed the outages to “internal technical issues” in “few of the banks” as multiple users took to social media channels to flag concerns around UPI payments not going through.

“NPCI systems are working fine and we are working with these banks to ensure quick resolution,” NPCI posted on X.



Bankers said the issue is a systemic one.

“There have been issues which has impacted some payments. We are still finding out what has caused it,” a senior bank official said on condition of anonymity.

When ET tried to make a payment, a message cropped up saying “recipient's server is down”. Recipient was on HDFC Bank in this case.

DownDetector, a platform that tracks internet outages, said certain banks are facing downtimes on UPI.

Kotak Mahindra Bank, HDFC Bank, Bank of Baroda and Google Pay were facing outages, ET has learnt.

"We experienced some difficulties on UPI due to some multi bank system issues. We are back in operations now and regret any inconvenience faced," HDFC Bank said on X.

Mails sent to the other banks did not elicit any response till press time Tuesday.

This comes at a time when conversations are on regarding shifting UPI payment settlements from Paytm Payments Bank to other lenders.

ET wrote on February 5 that Paytm insiders fear that after February, customers might face large transaction failures since the massive load from Paytm might be difficult for other lenders to support.