Swiggy increases platform fee to Rs 17.58 from Rs 14.99, days after Zomato's hike

Food delivery platform Swiggy has increased the platform fee it charges users by Rs 2.40 per order on a pre-GST basis, days after rival Zomato announced a similar hike.

According to information on Swiggy’s app, users will now pay Rs 17.58 per order, inclusive of GST, compared with Rs 14.99 earlier.

The Bengaluru-based company had last raised the fee in September 2025. The fixed per-order levy was introduced in August 2023 by both the companies at Rs 2 and has been gradually increased since.


For Swiggy as well as Zomato’s parent Eternal, food delivery remains the primary cash-generating business, even as both companies continue to invest heavily in their quick commerce units amid intensifying competition.

Also Read: ETtech Explainer: Zomato’s platform fee hike aims at profits to fund quick commerce growth

The food delivery segment, which saw growth taper after the peak Covid-19 years, showed signs of recovery in the December quarter, exceeding both analyst estimates and internal projections.

The latest increase comes as urban mobility startup Rapido has launched its food delivery service, Ownly, in Bengaluru, saying it will not charge any additional fees to customers or restaurants beyond a delivery charge. Ecommerce major Flipkart is also working on plans to enter the segment, ET reported last month.

While the hike appears modest at the consumer level, its financial implications are significant. At the current quarterly run rate of orders, it could translate into an additional Rs 60-65 crore in revenue for each company.

This stream is among the highest-margin components of the business, alongside advertising revenues.

In the October-December period, Swiggy’s food delivery business, the company’s largest cash-generating segment, reported 20.5% growth in gross order value, exceeding its 18-20% guidance. The company attributed this to gains in monthly transacting users (MTUs).

Swiggy’s food marketplace CEO Rohit Kapoor had told ET in January that the company had been focusing on MTU growth over the past year through initiatives such as its 10-minute food delivery offering Bolt and the low-price programme 99 Store.

In a research note, Karan Taurani, executive vice president at Elara Capital, said the latest platform fee increase is unlikely to have a meaningful impact on users. “We believe the platform fee hike could provide a cushion to Ebitda margins in the event of a rise in fuel prices. EV penetration among gig workers remains low around 10% in food delivery and 20-25% in quick commerce. In such a scenario, companies may need to compensate gig workers for higher fuel costs,” he said.