Oracle reports strong growth in Indian SaaS business

In India, Oracle India recorded double-digit growth rates over the past year, with ERP, CX (Customer Experience) and HCM (Human Capital Management) growing at 70%, 55% and 15%, respectively.

ETtech
Illustration: Rahul Awasthi
Pune: Oracle India has seen strong momentum in its Software-as-a-Service (SaaS) business, especially in India, making the country among the most significant contributors to revenue in the Asia Pacific region, a senior executive said.

Its Enterprise Resource Planning business was the growth driver within SaaS, growing at 70% in fiscal year 2022 (FY22), Deepa Param Singhal, vice president -applications, Oracle India told ET.

“The India Fusion applications business overall has grown 50% YoY in FY22. We are actually outpacing the market itself and acquiring market share from the competition,” she said.


In India, the company recorded double-digit growth rates over the past year, with ERP, CX (Customer Experience) and HCM (Human Capital Management) growing at 70%, 55% and 15%, respectively.

While manufacturing led growth for the ERP business, banking, IT and professional services contributed primarily to growth in the HCM business.

“Companies are coming to us with three things – the first is around rewriting their entire business process to be more agile; there is a strong focus on innovation and they want to remain relevant in this fast changing ecosystem,” said Singhal.
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The company is also reporting increased demand from the government and public sector.

Oracle is working with Infosys to update the Income-Tax filing system.

“A lot of government departments are in various developmental stages where they're always looking for new ways to improve their service provisioning. There’s also a push towards the digital economy, so we are really scaling up our public sector business,” Singhal said.

Oracle has put together a dedicated team that will cater to the specific needs of these companies and help them innovate. Having a local data centre presence in India helps meet the stringent data residency requirements that most government entities have.
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Going ahead, Singhal said the company would focus on capitalising on the SaaS business’ momentum.

“We have a very large installed base of customers, and everyone is talking about moving to the Cloud. We will have industry-specific teams who understand the challenges and provide specialised solutions,” she said.
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Currently, a team is working with banks on how they can digitally acquire and communicate better with customers.
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