Netflix sued by Texas for allegedly spying on children, addicting users

Texas has sued Netflix. The state attorney general claims the streaming giant spied on children and consumers. Netflix allegedly collected data without consent and designed its platform to be addictive. The company is accused of tracking viewing h...

Netflix sued by Texas for allegedly spying on children, addicting users
Netflix was sued on Monday by Texas Attorney ​General Ken Paxton, who accused ​the streaming company of spying on children and other ​consumers by collecting their data without consent, and designing its platform to be addictive.

Texas said Netflix has for years falsely represented to consumers that it did not ‌collect or ⁠share ⁠user data, when it actually tracked and sold viewers' habits and preferences to commercial ​data brokers and advertising technology companies, making billions of dollars a year.

The Los Gatos, ​California-based company was also accused of quietly using "dark patterns" to keep users watching, including an autoplay feature that starts a new show when ​a different show ends.


Netflix did not immediately ⁠respond to ‌requests for comment.

Many companies, including social media and other ​businesses with ​strong online presences, are targets of lawsuits accusing them ⁠of quietly tracking users and selling the resulting ​data to third parties, who use the data for ​advertising.

Texas' complaint quoted former Netflix Chief Executive Reed Hastings as saying in 2020 "we don't collect anything," as he sought to distinguish Netflix from Amazon.com, Facebook and Google with regard to data collection.
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"Netflix's endgame is simple and lucrative: get children and families glued to the screen, harvest ‌their data while they are stuck there, and then monetize the data for a handsome profit," according to Texas' ​complaint filed ​in a state court ⁠in Collin County, near Dallas.

"When you watch Netflix, Netflix watches you," the complaint added.

Paxton said Netflix's alleged surveillance violates the Texas Deceptive Trade Practices ​Act.

He wants the company to purge data it collected illegally, not use the data for targeted advertising without users' consent, and pay civil fines of up to $10,000 per violation.
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Paxton, a Republican, is running for the U.S. Senate, challenging incumbent Republican Senator John Cornyn.
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