X condemns Karnataka HC order allowing arbitrary content takedowns via Sahyog portal
Social media platform X announced plans to appeal a Karnataka court order allowing police to issue arbitrary takedown requests through the Sahyog portal. X vows to defend free expression, highlighting concerns over the order’s impact on users’ con...

Through its handle @GlobalAffairs, the company announced that it intends to appeal against this decision. In a statement, it said, “X is deeply concerned by the recent order from the Karnataka court in India, which will allow millions of police officers to issue arbitrary takedown orders through a secretive online portal called the Sahyog.”
The Sahyog portal, launched by the Ministry of Home Affairs, gives the government the power to send takedown notices for content it considers unlawful.
X argues that this new regime is not backed by law, bypasses Section 69A of the IT Act, ignores Supreme Court rulings, and violates Indian citizens’ constitutional rights to freedom of speech and expression.
Section 69A of the IT Act authorises the government to block access to information, but this power is limited and must follow specific rules and safeguards under the Information Technology (Procedure and Safeguards for Blocking for Access of Information by Public) Rules, 2009.
X emphasised that it respects and follows Indian law but believes the court order “fails to address the core constitutional issues in our challenge and is inconsistent with the Bombay High Court’s recent ruling that a similar regime was unconstitutional”.
The company also disagrees with the view that it cannot raise these issues due to its foreign incorporation, stating, “We respectfully disagree with the view that we have no right to raise these concerns because of our incorporation abroad—X contributes significantly to public discourse in India and the voice of our users is at the heart of our platform."
"We will appeal this order to defend free expression,” it added.
Section 79 offers legal protection to intermediaries from liability for third-party content, provided certain conditions are met. However, Section 79(3)(b) of India’s Information Technology Act, 2000 (IT Act) explains that an intermediary can lose this "safe harbour" protection and become liable for third-party content if it failed to comply with orders to take down unlawful content. Together with Rule 3(1)(d) of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, it also allows the issue of takedown orders.
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