Microsoft Teams back up for some users after service disruption

Microsoft Corp's MS Teams was back up for some users, the company said on Thursday, after an hours-long outage that disrupted the chat application for thousands of customers.

According to Downdetector.com, which analyses outages by compiling status updates from sources including user-submitted faults on its platform, there were more than 4,800 cases of customers who had reported trouble with Microsoft Teams.

However, the company didn't reveal the exact number of users affected by the outage.


"We're receiving many reports that users are able to access Microsoft Teams, and many functions are beginning to recover," the company said.

MS Teams is used by corporate employees worldwide for communicating internally, messaging each other, making calls, and organising their workflow.

In a tweet, the company revealed that it has identified downstream impact to multiple Microsoft 365 services with Teams integration, such as Microsoft Word, Office Online and SharePoint Online.

"We've taken action to reroute a portion of traffic to provide some relief within the environment," it said.


Other big technology companies have also been hit by outages in the past year, with a near six-hour disruption at Meta Platforms keeping WhatsApp, Instagram and Messenger out of reach for billions of users last October.