GCC hiring momentum to continue next year with 18-20% surge in uptake

Global capability centres (GCCs), a lifeline for a lacklustre job market in 2024, are expected to continue their bull run in the year ahead, with an expected 18-20% surge in hiring in 2025.

Around 340,000-380,000 additional jobs are likely to be created by GCCs in the New Year, adding to the current more than 1.9 million, reflecting their growing role as strategic innovation hubs for global enterprises, showed data sourced from ANSR, a full-stack GCC provider, which helps multinationals build, manage and scale global teams.

The headcount expansion will be propelled not only by traditional sectors such as BFSI, healthcare, and retail, but also by emerging sectors including travel, quick-service restaurants (QSRs), and logistics, which are increasingly leveraging GCCs to drive digital transformation, operational efficiency, and customer-centric innovation. "The overall outlook for GCCs in India remains highly optimistic," said Vikram Ahuja, cofounder, ANSR. "Hiring in 2025 is expected to surpass 2024 levels, with strong demand for technology roles like AI/ML engineers, cloud architects, and cybersecurity specialists."


He noted that emerging sectors are also looking for expertise in areas such as digital product management, supply chain optimisation, and customer experience design.

Leadership hires, particularly in innovation, finance, and operations, will play a pivotal role in driving transformation and aligning GCC capabilities with global objectives, said Ahuja.

According to data from specialist staffing firm Xpheno, companies such as Oracle, PwC, IBM, EY, Amazon, Microsoft, Qualcomm, KPMG, Capgemini and Wells Fargo collectively have active demand for more than 500 people in publicly listed openings. This is likely to materialise in the first quarter of next year.