Urban Company posts Rs 240 crore profit in FY25, revenue rises 38%

Public markets-bound Urban Company reported a 38% increase in its operating revenue for 2024-25 to Rs 1,144 crore. The Gurgaon-based at-home services platform swung into the black, posting a net profit of Rs 240 crore against a loss of Rs 93 crore in the previous financial year.

The turnaround came on the back of a Rs 211 crore deferred tax credit. However, even on a pre-tax basis, the company reported a profit of Rs 28 crore.

The results were published in its annual report, released on Wednesday.


“The core service offerings on our platform, i.e., home and beauty services, continue to grow, thereby providing us with the capacity to invest in the expansion of newer categories,” cofounders Abhiraj Singh Bhal, Raghav Chandra and Varun Khaitan wrote in a note.


In 2024-25, the Prosus-backed startup had a monthly average of around 47,800 active service professionals on the platform, with 6.8 million annual transacting consumers.

The founders said the company plans to drive growth by deepening its presence in existing cities, expanding to new markets, cross-selling services, launching offerings such as InstaHelp and scaling up product-led solutions under its Native brand.

ET had earlier reported that the company had developed its own line of consumer products and launched smart locks, along with a range of water purifiers, under the brand name ‘Native’. This segment contributed Rs 116 crore to the operating revenue.

In March, the startup entered the quick commerce segment with InstaHelp, a service that allows users to book a house help in 15 minutes. The platform has since revised its time frame to 25-30 minutes.

On April 28, the company filed the draft red herring prospectus for a Rs 1,900-crore initial public offering (IPO), which comprises a primary issue of Rs 429 crore. It has trimmed the overall IPO size from Rs 3,000 crore earlier.

Founded in 2014, Urban Company functions in two major categories: beauty and wellness, and home repairs and maintenance. The first category includes salon and spa services as well as laser hair reduction. The second comprises services such as plumbing, electrical work, carpentry, cleaning, pest control, appliance repair and painting.

Urban Company operates across India, Singapore and the United Arab Emirates, and in Saudi Arabia through a joint venture. India, which accounts for the bulk of its business, generated an operating revenue of Rs 695 crore out of the total of Rs 1,144 crore.

According to the company, revenue from its international business segment increased 64% to Rs 147 crore in 2024-25 from Rs 89 crore a year ago, primarily owing to an increase in the sale of services to Rs 144 crore.