Razorpay launches Q-Zap, new solution for faster offline billing

Digital payments firm Razorpay on Wednesday launched a new service for offline payments, Q-Zap, which will allow merchants to process payments in any part of the store instead of only at their designated billing counters, the company said in a statement.

The Y Combinator-backed payments unicorn said this would help any merchant reduce billing time by 40% and operating cost by 20%.

Q-Zap also offers seamless integrations with about 120 billing partners, streamlining tasks such as billing, payment collection and the reconciliation of goods sold against payments received, making the process highly efficient.


“Q-Zap, our queue-busting solution, aims to not only eliminate tedious checkout lines for customers but also to free up in-store staff’s time so they can be available to customers and provide them assistance, which could include answering questions or facilitating customer checkout,” said Rahul Kothari, chief operating officer, Razorpay.

Razorpay, a regulated online payment aggregator, began offline merchant payments through the acquisition of Ezetap (now Razorpay POS) in August 2022. Recently the company launched instant refunds on failed UPI payments and soundbox terminals for its offline retailers.