Cityflo implements full-stack driver safety intelligence systems across metro fleets

Cityflo, an urban mobility firm, said it has rolled out a comprehensive AI-powered driver safety stack across its fleet, as part of its broader push to create enterprise-grade operating standards in a space that has long lacked formalisation.

The move marks a significant leap in how road safety and fleet discipline are enforced within the country’s mobility sector, it said.

“As the industry grows, while we add more buses—we need stronger systems to run them better,” said Rushabh Shah, CBO, Cityflo. “Our belief is that operational excellence begins with full transparency on what is happening inside and outside the cabin. This rollout is about institutionalising safety and performance—not just reacting to lapses, but preventing them altogether.”


At a time when the conversation around mobility is largely dominated by electrification and app interfaces, Cityflo said it is placing focus on what happens behind the wheel. Its new system blends two key technologies: an advanced driver assistance system (ADAS) that supports the driver with on-road alerts, and a driver monitoring system (DMS) that supervises driving behaviour within the cabin. Together, they form a dual-safety net designed to reduce risk, improve accountability, and deliver consistency in driver performance at scale.

Deployed in partnership with safety intelligence startup Cautio, the system has already been integrated across most Cityflo buses and Luxe cabs operating in Mumbai, Hyderabad, and Delhi. Full fleet integration is expected in the next month.

This upgrade comes at a critical time—India accounts for 11% of global road fatalities with just 1% of the world’s vehicles, as per the Ministry of Road Transport and Highways. Over 90% of crashes linked to human error, often related to driver fatigue, distraction, or poor judgement under pressure. Cityflo’s dual-system approach aims to directly tackle this root cause.

With over 600 trained drivers on payroll and a fleet of 400+ buses, Cityflo operates across Mumbai, Delhi, and Hyderabad—covering more than 10 million kilometres and serving over 6.6 million rides annually. Cityflo is among the few mobility operators in India building systemic capabilities that goes beyond software layers and bus supply.