Now track your online order on Google Maps

NEW DELHI: Gojavas, India’s leading e-commerce logistics company, has introduced a revolutionary tool GoTrack, which it claims to be the first in the industry.

With the introduction of this service, customers can now track the exact location of their shipment in real time on Google Maps. Customers can now see for themselves the spatial movement of the delivery vehicle, name of the delivery agent and the current status of their orders.

Vijay Ghadge, COO, GoJavas, says, “Logistics handles a major part of customer experience in online retail. A logistics partner is the veritable face and voice of an e-commerce company. We at Gojavas believe in customer satisfaction and thereby form an integral part of the consumer-vendor supply chain.”

“In the past also we have introduced many firsts in the industry with initiatives such as GoOpen - Open-Delivery, Go48 - 48 hours COD remittance, GoFill - Fulfillment Services, GoRupiah - Instant cash refund, etc. In keeping with our innovative DNA, real-time tracking functionality will surely help the customer track every move of their order,” he added.

Currently this service is being successfully implemented in a few hubs and the company seeks to roll this out on a pan-India basis soon.