E-taal: The forum that monitors government's e-governance initiatives

By Hansa Venkateswaran

You don't have to wait through long, daunting queues to pay power and phone bills thanks to govt's e-governance initiatives. Nearly every service is a click away.

But who monitors its usage and effectiveness? E-taal, an online forum, does that. ET culls out interesting figures from it to give you a snapshot of the service usage.