Tech Mahindra opens BPO centre in Kolkata

NEW DELHI: IT firm Tech Mahindra on Wednesday said it has opened a BPO centre in Kolkata with the initial capacity of 1,000 seats.

The facility would focus on providing customer service delivery to telecom service providers and primarily be servicing Reliance Communications' operations in the first phase, the company said in a statement.

The Kolkata centre would cater to other clients in the future, it added.

The centre would have about 1,000 seats in the initial ramp up with 500 seats coming up in end July 2009 and another 500 in the end August 2009.

The firm already has centres in Noida, Chandigarh, Pune and Chennai and two overseas centres in Belfast and New Castle.

Tech Mahindra President (Corporate Affairs) Sujit Baksi said: "Tech Mahindra has always expanded in major cities around India to leverage the availability of local skilled staff. This centre allows us to spread our operations in Eastern India in a big way and we are keen to tap the local talent pool in this region to make this centre a major hub that will service other telecom service providers in this region as well."