TCS to rebadge 250 Marks & Spencers employees in IT deal

UK-headquartered retailer Marks & Spencer said it had appointed Tata Consultancy Services as its principal technology partner and that 250 in-house employees would transfer to the IT company’s rolls.

The programme, which M&S calls a new Technology Operating Model, will begin from March 2018.

“The Technology Transformation Programme will deliver annual efficiencies of 30 million pounds by 2021/22 and drive clearer accountabilities and a more customer centric approach to technology services. There is a one-off cost to implement of 25 million pounds,” the retailer said in a statement.


The programme is expected to simplify and consolidate M&S’s technology supplier base. Core supplier services will transfer directly to TCS and the day-to-day relationship and project management of specialist suppliers will move under the control of TCS.

The deal, whose total value was not disclosed, will help the Indian IT firm boost its UK revenue. Revenue from that geography had slipped due a slowdown in the insurance-focused Diligenta business and as clients held back on spending after Brexit.