Sparsh announces launch of delivery centre in Bangalore

NEW DELHI: Sparsh BPO Services, the domestic BPO subsidiary of Intelenet Global Services, on Wednesday announced the launch of its second delivery centre in Bangalore. The 450-seater located at Hebbal will provide multi-lingual services in English, Tamil, Kannada, Malayalam and Telugu across a range of verticals to deliver contact center management, including customer support services, collections and sales.

The centre is the company���s fourth centre in the south and 19th centre in India. ���We are very excited about our expansion into south and see this as a significant step in the ongoing growth of our existing delivery capabilities...

This new facility is a welcome addition to Sparsh���s multilingual centres in India and will reinforce our footprint in south," said Intelenet Global Services CEO and MD Susir Kumar.

Sparsh BPO Services had earlier launched a centre in Puducherry in November 2008 to provide customer support services to Aircel���s base of prepaid and postpaid cellular subscribers in the Tamil Nadu and Chennai circles.

Sparsh currently has over 40 client relationships with leading multinational companies across telecom, banking, insurance, consumer durables, retail, media, aviation & public sectors.

Sparsh provides services in 15 languages with centres in Mumbai, Bangalore, Pune, Chennai, Mohali, Kolkata, Gurgaon, Delhi and Puducherry.