SBS targeting $550 mn Singapore BPO mkt

Aiming to target the $550 million Singapore BPO market, Sundaram Business Services (SBS), the BPO arm of Sundaram Finance ltd, on Monday announced opening up of an office there.

CHENNAI: Aiming to target the $550 million Singapore BPO market, Sundaram Business Services (SBS), the BPO arm of Sundaram Finance ltd, on Monday announced opening up of an office there.
SBS had recently announced plans to expand its presence in the super fund administration outsourcing space in Australia whereby it expects to service over 2000 funds in the next 12 months, an SBS release said here.
With a strong focus in the BFSI space, SBS 'Non-Voice' support service offerings include high end accounting services, credit processing, deposit processing, employee administration and insurance-related processing services, the release said.
"Quality of service is a prime consideration for Singapore companies in the choice of their outsourcing partner. It is estimated that Finance and Accounting outsourcing is expected to be the most active area in Singpore with a potential of over $250 million", SBS Executive Director and Head P S Raghavan, said.
Currently, SBS has overseas presence in Australia and the UK, where it has outsourcing engagements with 'Total Super', one of Australia's leading self managed superannuation fund administration firms.
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