SAP deploys automation solutions at Bhopal Municipal Corporation

NEW DELHI: German software giant SAP today said it has partnered Bhopal Municipal Corporation (BMC) to deploy solutions for automating and centralising public service offerings.

Available in Hindi, the solutions will help BMC manage and streamline day-to-day functions, including issuing marriage certificates, birth and death registrations, city infrastructure development and open space management, including roads, parking, traffic signals, community halls and schools.

"The solutions will also streamline permits, health services, water supply, lake conservation and tax collection, among other services," SAP Vice-President, Strategic Industries (India) Mathew Thomas told reporters here.

The aim is to help local governing bodies like BMC to accelerate innovation and connect directly with people and communities to deliver efficient governance, he added.

No financial details of the project were available. As part of the project, SAP will also develop a mobile app that will provide an easy access point for city services and will help citizens navigate through them, stay informed and engage with their neighbours.

Project 'CityApp' is intended to simplify citizens' day-to-day interaction with the corporation on the mobile platform of their choice, Thomas said.

"With the adoption of this technology, we are quickly transforming into one of India's first Municipal Corporations to formulate, promote and leverage technology at a grassroots level for the benefit of citizens," BMC Commissioner Tejaswi Naik said.

Implemented in partnership with Deloitte, the solutions portfolio chosen by BMC include ERP application, Enterprise Portal component, Public Sector solutions and SAP Mobile Platform.