NCR Corporation launches total premise services in India

MUMBAI: NCR Corporation today introduced Total Premise Services that leverage the American information technology company' innovative services infrastructure in India.

The move is aimed at helping branch, retail store and airport operators simplify the management and operation of all equipment through a single point-of-contact, reducing costs while they focus on growing their business and improving the customer experience.

According to Gartner, the information technology research and advisory firm, India's IT services market is expected to grow from $9.5 billion in 2011 to $15 billion by the end of 2014.

Through NCR's Total Premise Services, institutions in India can turn to NCR as a single contact for the maintenance and repair of multi-vendor technology found within a branch, retail store or an airport, including ATMs, personal computers, kiosks, terminals and voice and data networks, NCR said in a statement here.

NCR will leverage its dedicated Managed Services centre and extensive services foot-print across 260 service support centers in India, covering 4,500 contact points with 700 engineers on ground and a dedicated customer care centre, it said.