Mahindra Satyam' pact with Pegasystems extended

New Delhi: Mahindra Satyam today said its partnership with Pegasystems has been extended to include Tech Mahindra, which will help it offer business process management and customer relationship management solutions to clients.

Mahindra Satyam has been engaged in strategic partnership with Pegasystems since 2003 and caters to more than 15 industries, including banking, insurance and financial services, insurance, healthcare, retail, energy, utilities and manufacturing.

"This extended partnership with Pegasystems will ensure our customers will ride the wave at a time when the global telecom markets are undergoing a shift driven by technology changes and consumer behaviour changes," Tech Mahindra Senior Vice-President (America Region) Manish Vyas said.

Satyam Computer Services was at the centre of a massive accounting fraud perpetrated by its founder chairman B Ramalinga Raju. The firm, which was later taken over by Tech Mahindra, has been rebranded as Mahindra Satyam.

Tech Mahindra Group is keen on creating a consolidated IT services powerhouse by merging Satyam with itself. Tech Mahindra provides software services to clients mostly in the US, Europe and Australia.

"Tech Mahindra brings strong expertise in the telecommunications industry, which has been an area of rapid growth for Pega in recent years. We see the combination of their services and experience with our solutions as a strong proposition for our clients," Pegasystems Vice President (Global Strategic Alliances) John Barone said.