Intelenet opens a new Global Delivery Center in Jordan

PUNE: Business process services company Intelenet today announced that it had set up a new global delivery center in Jordan to service the local market. Intelenet has four centers in the Middle-East catering to clients across travel, logistics, telecom, financial services and public sectors with cost optimal BPS service offerings in English and Arabic. The new 200-seat center will help the company expand its operations across all sectors and provide low cost Arabic delivery location based on emerging client demands.

Piety Gonsalves, Managing Director – Middle East, Intelenet Global Services said, "Jordan is a strategic low cost near shore delivery location for us and this center underscores our intent to grow aggressively in this region leveraging local talent. We see significant opportunities to grow across sectors. With this strategic presence in Amman, our continuous endeavor is towards operational excellence and delivering customer satisfaction by providing digital transformation based new age innovations,”


The setting up of Jordan center will allow Intelenet to provide hybrid onshore and offshore delivery locations. The center is in the process of expanding to a 500-seater facility and will be a pivotal center, said the company, for driving growth in the GCC region. The company has over 70 global delivery centers across various geographies.