Indian BPOs to buck recession: Accenture COO

NEW DELHI: Indian outsourcing will buck the recession with certain pockets throwing up growth opportunities, according to Accenture COO Stephen J Rohleder.

Mr Rohleder said, ���Despite the slowdown, certain outsourcing areas will continue to be strong like business process outsourcing in finance and accounting, learning outsourcing as well as procurement.���

The local outsourcing industry has been fighting client loss and margin pressure as the financial turmoil hit some of its biggest clients. Mr Rohleder, whose company has one of the biggest BPO operations in India as part of its Global Delivery Network (GDN), feels there are segments which have been conservative so far and will now accelerate outsourcing. ���Insurance is poised for some outsourcing growth as they have been conservative in the past and as the pressure to cut costs increases, they will outsource more,��� Mr Rohleder said.