HCL Care inks pact with Philips for after sales services

MUMBAI: HCL Infosystems today said it has partnered with Philips to provide contact centre service support for its consumer lifestyle products.


The contact centre is established at Noida for providing pan-India service support, HCL said in a statement. The partnership also marks HCL's foray into after sales services in consumer lifestyle product space, it added.

HCL Care will also handle the distribution and sales service of spares of Philips consumer lifestyle products in India. The service personnel will be jointly trained and developed by HCL Care and Philips.

HCL Care is the support and service division of HCL Infosystems and provides end-to-end support services for various IT, telecom and consumer electronics products.