ESIC insurance portal is up and running: Wipro Infotech

BANGALORE: Wipro Infotech announced on Tuesday that the Employees’ State Insurance Corporation’s (ESIC) insurance portal is up and running "in full swing." Earlier, corporation's insurance portal went through technical glitches. ESIC, the government health insurer had said that its portals are facing technical problems, causing inconvenience to users and it was widely speculated that Wipro's contract with ESIC might run into trouble.

The IT enablement project named "Project Panchdeep" was awarded to Wipro in 2009. This announcement is in the wake of a technical issue which had affected the functioning of the portal for the last couple of weeks.

Anand Sankaran, Senior Vice President and Business Head, India, Middle East and Africa, Wipro said: “The technical problem is completely resolved now, and the system is back to normal performance. The problem occurred due to a unique technical issue with the application software.”

Dr. C S Kedar, DG, ESIC said “The portal was experiencing some technical problem because of which employers were having trouble accessing the application to generate their monthly contribution and register their employees. Wipro identified the problem and put in place a solution to resolve the issue. The application performance has since improved and the portal is up and running once again.”

The ESIC contract worth nearly Rs 1182 crore is one of the largest e-governance contracts awarded by the Indian government .