Convergys to hire 2,500 new agents in India

Convergys Corporation plans to add 2,500 contact center agents in India by the end of the year. The company has more than 13,000 employees in India.

NEW DELHI: Convergys Corporation plans to add 2,500 contact center agents in India by the end of the year. The company has more than 13,000 employees in India.

"Today, more than ever, companies are turning to Convergys in India to provide their customers with an outstanding customer experience, excellent performance, and unmatched quality that consistently meets and exceeds their expectations," said Sukant Srivastava, managing director and country manager for Convergys' Customer Management business in India.

"Based upon feedback from our clients, the dedication and hard work of Convergys' customer service agents has paid off in delivering value, which in turn has lead to growth and expanded job opportunities for our current and prospective employees in India."

Convergys offers employees comprehensive training, competitive wages, fast track growth, and a warm, engaging work culture that is conducive to professional and personal growth, the release said.

Convergys currently operates from major facilities in cities across India including New Delhi, Hyderabad, Mumbai, Pune, and Bangalore. Employees working in these locations provide technical help desk services along with customer support for Fortune 1000 companies in financial services, communications, consumer products, and other industries.
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