Call centre and helpline launched to deal with calamities

To ensure immediate and effective activation of emergency support functions in case of any calamity, a round-the-clock call centre and a toll-free helpline no (1077) was launched here today.

NEW DELHI: To ensure immediate and effective activation of emergency support functions in case of any calamity, a round-the-clock call centre and a toll-free helpline no (1077) was launched here today.

Inaugurating the centre, Chief Minister Sheila Dikshit said, "The physical and emotional losses they cause have moved us to aspire for a safer world. Since it is inevitable to prevent disasters we are trying to mitigate and control the losses.

"Effective Disaster Risk Management remains a primary issue," she said.

In case of any disaster in the city, this call centre will intimate the heads of various emergency support functions through calls/SMSs to immediately activate their concerned emergency support function teams, a senior official said.

Call filtering will be done by the supervisor at the end of the call center and by the concerned Deputy Commissioner (DC)/Incident Commander before switching over to activation of higher level of Command System, he said.
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