BPOs to witness higher attrition rates in 2 years: Assocham
Apart from inclination towards aviation, retail and hospitality, insecurity in BPO jobs and stringent working conditions would also contribute to the expected manpower shortage in the near future.
By PTI |
NEW DELHI: Industry body Assocham has said that the BPO sector in the country is likely to face a manpower shortage of 30-40 per cent over the next two years with an increasing number of youth opting for careers in aviation, retail and hospitality segments.
The BPO sector is facing an attrition rate of 25-30 per cent which is expected to increase to 30-40 per cent by 2009.
Apart from inclination towards aviation, retail and hospitality, insecurity in BPO jobs and stringent working conditions would also contribute to the expected manpower shortage in the near future, Assocham said in a statement.
Assocham in its study on 'Urban Youth's New Emerging Choices for Career Making' said aviation, hospitality and retail sectors are also experiencing a workforce shortage of 25-30 per cent and is attracting a chunk of unemployed youth.
"Factors such as attractive and definite pay package with incentives and working conditions seem to be more moderate and regulated in areas of aviation, hospitality, retail and animation," Assocham President Venugopal Dhoot said.
Due to stiff competition, BPOs have cut their operative costs which has impacted salary packages and facilities offered to the employees.
The BPO sector is facing an attrition rate of 25-30 per cent which is expected to increase to 30-40 per cent by 2009.
Apart from inclination towards aviation, retail and hospitality, insecurity in BPO jobs and stringent working conditions would also contribute to the expected manpower shortage in the near future, Assocham said in a statement.
Assocham in its study on 'Urban Youth's New Emerging Choices for Career Making' said aviation, hospitality and retail sectors are also experiencing a workforce shortage of 25-30 per cent and is attracting a chunk of unemployed youth.
"Factors such as attractive and definite pay package with incentives and working conditions seem to be more moderate and regulated in areas of aviation, hospitality, retail and animation," Assocham President Venugopal Dhoot said.
Due to stiff competition, BPOs have cut their operative costs which has impacted salary packages and facilities offered to the employees.
Download
The Economic Times Business News App for the Latest News in Business, Sensex, Stock Market Updates & More.
The Economic Times Business News App for the Latest News in Business, Sensex, Stock Market Updates & More.
Download
The Economic Times News App for Quarterly Results, Latest News in ITR, Business, Share Market, Live Sensex News & More.
The Economic Times News App for Quarterly Results, Latest News in ITR, Business, Share Market, Live Sensex News & More.
ADVERTISEMENT
