Google sets up new call centre in Hyderabad

Bangalore: Google India today announced the launch of a new call centre in Hyderabad that would provide regional language support to small and medium enterprises ( SMEs) in India for its AdWords platform.

It would offer support in Telgu, Tamil, Kannada and Malayalam and manage both inbound and out bound calls to help SMEs to learn - how to manage advertising campaigns online and grow their businesses by using Google's advertising platform 'AdWords', it said in a statement.

With this additional facility, Google India would now provide support in six languages, including Hindi and English.

Google also announced the launch of a new learning and training program called 'Google Engage' which, it said, is designed to help individuals and businesses engaged in offering web-related services to customers locally.