Infosys signs 10-year pact with Crocs, deal pegged at over $200 million

Infosys, India’s second largest IT player, has entered into a ten-year strategic agreement with Nasdaq-listed footwear company Crocs, Inc to drive business transformation and modernise its IT operations.

The large transformation deal is estimated to be in the range of $200-300 million, a source told ET. Infosys did not disclose the financial details of the deal. An email sent by ET to Infosys seeking information remained unanswered till press time.

Typically, top tier IT firms qualify $100 million and above sized projects as large deals.


“The long-term collaboration will apply Infosys’ AI-first platforms to modernize the global footwear company’s core business and IT systems, helping the organization to simplify operations, reduce costs and scale for the future,” Infosys said in a statement.

Through the partnership, the Bengaluru-based IT major will aim to deliver scalable solutions across enterprise IT and business operations for Crocs.

“These initiatives will break down operational silos, unify data across the organization and aim to empower Crocs, Inc. with real-time, insight-driven decision-making, accelerating innovation while enhancing efficiency, responsiveness and customer experience,” the Infosys statement added.

Prior to this engagement, the US-headquartered casual footwear company had partnered with US-based cloud software products and service provider Infor

Nexus (formerly GT Nexus). Engagements with other IT firms could not be ascertained.

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The deal will bring revenue to Infosys’ retail segment, which accounts for 12.8% of the revenue share as on June end.

Over the past few quarters, the retail and consumer packaged goods (CPG) segment, clients have been operating in continued uncertainty from supply chain disruptions, geopolitical conflict and shifting trade policy.

The Crocs deal was first announced by Infosys in the March quarter, when it won four deals in the retail segment and two in the April to June quarter.

“In Retail and CPG, consumer spend remains muted and budgets are tightly controlled due to geopolitics, inflation and tariffs. Spend is shifting towards AI modernization and productivity-led programs funded through operational efficiency and cost optimization,” said Infosys chief financial officer Jayesh Sanghrajka had said in a conference call with analysts last month after the second quarter results announcement.

Clients are asking for AI-led productivity commitments leading to new pricing structures… Large deal pipeline is healthy, but decision cycles are longer, he added.

By leveraging Infosys’ proven delivery frameworks and advanced automation capabilities, we will optimize operations, reduce costs and scale responsibly—while driving continuous improvement and building a foundation for sustainable growth and digital resilience that positions Crocs, Inc. for the future,” said Tom Britt, Chief Information Officer, Crocs.

“The retail industry is at an unprecedented inflection point, where new AI augmented, digital imaginations can be industrialized rapidly. Crocs, Inc. is making a bold commitment to digital transformation,” said Karmesh Vaswani, EVP & Global Head, Consumer, Retail & Logistics, Infosys.

Our AI-first approach will drive purposeful performance improvements unlocking AI value across Crocs, Inc.’s global operations, scale unique innovations and accelerate profitable growth in this fast-changing global retail landscape, Vaswani added.



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