HCL Tech, New Zealand’s Dunedin City Council ink 10-year pact to upgrade, manage IT systems

IT services major HCL Technologies has entered into a 10-year partnership with New Zealand’s Dunedin City Council (DCC) to modernise and manage its IT services.

Under the agreement, the tech company will revamp DCC’s IT infrastructure with a comprehensive solution spanning cybersecurity, hybrid cloud, service management, IT asset management, and network services, the company said in a statement on Thursday. The initiative aims to enhance the scalability and security of the council’s IT systems.

As part of the transformation, the company will integrate automation and artificial intelligence (AI) platforms to streamline routine tasks while reducing system downtime and providing 24/7 virtual support to Council operations.


“This partnership supports the council’s five-year IT strategy and was established through a rigorous procurement process,” said Robert West, general manager of corporate services at DCC.