At TCS AGM, AI-led disruption, automation, geopolitics in focus

Presiding over the 30th AGM of the IT services major, non-executive and independent director Keki Mistry said the world is facing upheavals at various levels. Chairman N Chandrasekaran could not chair the meeting due to “certain exigencies.”

Reuters
The world is facing upheavals on multiple fronts—tariffs, wars, and disruption due to artificial intelligence (AI), said Keki Mistry, non-executive and independent director at Tata Consultancy Services (TCS), as he presided over the 30th Annual General Meeting (AGM) of the company. Tata Sons chairman N Chandrasekaran could not chair the meeting due to “certain exigencies.”

“We are presently engulfed by uncertainty at multiple fronts. The global economic connections are being reconfigured on a daily basis from tariffs to supply chains, wars and conflicts across regions, to the disruption posed by artificial intelligence. The world faces upheaval at several levels,” said the veteran business executive and former CEO of HDFC.

The board of directors recommended a final dividend of Rs 30 per share for the fourth quarter, which brings the total annual dividend for the year to Rs 126 per share. TCS’ shareholder payout was Rs 45,588 crores with a payout ratio of 94%.


Looking ahead, TCS plans to focus on four strategic pillars: establishing a large pool of AI agents working alongside the human workforce, delivering solutions to a human plus AI model, and investing in AI data centres as well as partnerships, Mistry highlighted.

He pointed out that the geopolitical landscape has reshaped how global businesses operate—reimagining their systems, processes, and technologies.

“Among all the shifts, it is the potential of generative artificial intelligence that stands apart. Unlike previous technological revolutions, which arrived sequentially across the globe, GenAI is emerging everywhere simultaneously… GenAI is not just another tech cycle. It represents a generational shift.”
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