GenAI startup Darwix AI raises $1.5 million in seed funding

Generative artificial intelligence (GenAI) platform Darwix has raised $1.5 million in funding led by Rebalance, IPV, JITO Incubation and Innovation Foundation. Other investors include Growth Sense, Growth91 and angels, including Ankit Nagori and Amit Lakhotia.

Darwix is an omnichannel GenAI platform that provides conversational intelligence for sales conversations to enterprises through its proprietary large language model (LLM) stack. It mainly serves clients in the banking, financial services, and insurance (BFSI) and retail sectors across the US, India, and the Middle East.

Darwix AI said its Transform+ platform offers real-time conversational intelligence, agent assistance, and automation across voice, chat, email, and in-person channels.


Founded by IIM alumni Ajay Sethi and Hanit Awal, the startup will use the funds to drive product development and market expansion. It will increase the team's strength and scale its omnichannel platform into more enterprise use cases.

"Enterprises today are overwhelmed by fragmented point solutions or just hit with plain black box scenarios across interactions. Our goal is to offer a unified, generative AI stack that not only understands but also elevates every customer interaction with actionable intelligence and automation,” said Sethi.