NoBroker unveils ConvoZen AI, a conversational AI Cloud

Property tech unicorn NoBroker on Tuesday announced the launch of ConvoZen.AI, an end-to-end conversational AI cloud designed for monitoring and automating customer conversations. Available as a SaaS product for the past one-and-a-half years, it has been tested across a range of use cases within and outside of NoBroker.com.

The platform serves clients in BFSI, education, healthcare, automotive, real estate, travel, and e-commerce, Akhil Gupta, cofounder and CTO, NoBroker told ET. It offers a suite of features like voice and non-voice agents, analytics, monitoring, coaching, and quality control for large customer-facing teams.

“Our clients include Cars24, LendingKart, LeapScholar, and Tata AIG. ConvoZen.AI has helped them reduce costs, improve sales conversions, ensure compliance, and boost agent efficiency,” Gupta said.


Naren Kachroo, head, Go-to-Market AI, Google Cloud India, said that AI agents can reduce research expenses by upto 84%. Manish Gupta, Director of Google Research India said that while Google has announced that it will spend $75 billion on its AI buildout this year, while Microsoft plans to invest $80 billion in AI, and Meta plans to spend $65 billion this year to expand its AI infrastructure.