ET Soonicorns Summit 2025: AI will impact low-skilled workers, experts say

Artificial intelligence (AI) will impact low-skilled roles, especially those related to content creation, Neha Singh, founder of knowledge platform Tracxn, said at the ET Soonicorns Summit on Friday.

"Low-skilled roles will be the most impacted by AI. Any jobs that have to do with content creation, across sectors, will be impacted majorly because companies are getting good and fast results out of AI there," she said, speaking during a panel discussion on AI and jobs. Sharma called for professionals to learn AI tools, "whether you are in the tech team or not".

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Copanelist Raghav Gupta of AI skilling company Futurense, concurred that AI will cause a displacement in the job market.

"AI will create more opportunities. Will those opportunities translate into headcount? Maybe not. There will be two kinds of people: either a winner or a victim. Most people will fall in the second category. That's when the government will have to step up. Job creation will happen but few people will get the benefit of it and capture value," Gupta said.

Tech teams are now fighting within themselves because people are torn over automation, fearing irrelevance in an organisation, added Gupta. "We need to remember that what will remain unchanged even in the next 20 years is that humans will always need humans," he said.

The panel emphasised that rather than being enticed by the power of technology and letting it "happen to us", there is a need to find real and important problems that technology can solve. "We never imagine that AI will solve the Bengaluru traffic issue. What we need is for humans to be more agentic and figure out areas where we need AI to work in, versus AI just happening to us," said Mekin Maheshwari of Udhyam Learning Foundation.

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