DeepSeek struggles to keep AI chatbot online as users surge

DeepSeek said that it’s investigating an outage that disrupted service and prevented signups after new users rushed to download the Chinese artificial intelligence chatbot.

The latest incident was resolved as of 9:32 p.m. in China on Monday, a little over an hour after the company first disclosed it, DeepSeek said. The startup’s status page also shows problems with its API earlier in the day and on Sunday.

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It was the company’s longest major outage since it started reporting its status and corresponds with the app rocketing to popularity in the Apple and Android app stores. DeepSeek, which was founded in 2023 by Liang Wenfeng, has said it’s produced a chatbot that competes with the latest technology from OpenAI and Meta Platforms Inc. at a fraction of the cost.

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