Yatra.com launches 'Yatra Service Assurance' for holiday packages

NEW DELHI: Yatra.com has launched a customer friendly feature - 'Yatra Service Assurance' for its customers. Yatra said the Service Assured packages are designed to provide high-end products and services.

The feature also provides 100% refund, cancellation fee waiver, flexible check in and check out, free in-flight meals, seat of choice; at no extra cost and the customers will be assisted by a dedicated 24X7 concierge team.

Commenting on the launch, Sharat Dhall, COO ( B2C), Yatra.com says, "Over the past few years we have observed a surge in travellers booking holiday packages and we are confident that the introduction of 'Yatra Service Assurance' will benefit the customers and transform the way holiday bookings are made. At Yatra, we have always been at the forefront of providing customer value proposition in the online travel space and the addition of Yatra Service Assurance is another step in that direction."

The Yatra Service Assurance has other benefits including:
Child Travel for Free
Higher eCash earn and burn
Instant Refunds
Quality Transport services
On ground assistance by the local representative
Priority Check-ins

In addition to the above, customer will also get a two nights/three days holiday voucher for free which can be availed in the coming months.