SOTC introduces new customer app Engage

NEW DELHI: SOTC has launched a new post-sale customer app called ‘Engage’, the company said in a statement.

SOTC said the post booking app is aimed ensuring a hassle-free holiday experience and offers the following: Documentation formats and visa forms available on the app, tracking Visa status, updating and amending personal detaills, and purchasing additional excursions

SOTC said it is the first holiday company to launch a post booking customer app.


Daniel D'Souza, head sales, India and NRI Markets, SOTC Travel said, “In keeping with our constant endeavor to stay aligned with our customers’ needs and expectations we have launched the SOTC ENGAGE App. Personalizing the customer experience, this service makes the holiday planning process easy for them. Our focus has always been being customer centric and this initiative is an extension of that journey."