Covid-19: Navia Life Care launches video consultation platform for patients

Digital health startup Navia Life Care has launched its video consultation facility - Navia e-Consult. This has been integrated with its EMR platform, where doctors create digital prescriptions while having a real-time conversation with the patient.

Patients receive their prescriptions on their app as well as WhatsApp with an option to order medication as prescribed by the doctor. Patients can book appointments and will be able to receive a callback using the in-app video calling feature.

In a statement, Navia co-founder, Gaurav Gupta said, "In the wake of COVID-19 crisis, as most of the OPDs are shut, both patients and doctors need a way to engage with each other."


Doctors pre-allocate the time slots so that the patients can book the appointment on the available time.The system is integrated with a payment gateway. Once a consultation is complete, the patient receives the prescription. Navia has extended the facility to all specializations where remote consultations are possible. It has waived off onboarding fee for them. Few other companies including Practo, mfine and others have also come up with teleconsultation services.