Shadowfax launches ‘Shadowfax 360’ digital shipping platform for SMEs and D2C brands

Shadowfax Technologies Limited, a third-party logistics company, today announced the launch of Shadowfax 360, a unified digital shipping platform built to empower India’s SME and D2C ecosystem.

Shadowfax 360 provides small sellers and emerging brands with immediate access to an enterprise- grade network covering 15,000+ pincodes across 2,500 cities. Designed to solve core merchant pain points, the platform features a transparent flat-rate billing model that eliminates weight-based disputes, one-click integrations with sales channels like Shopify and WooCommerce, and an AI-driven RTO Predictor to minimize return risks. To support SME liquidity, the platform also offers Cash on Delivery (COD) remittance cycles. The self- serve portal enables businesses to bypass traditional logistics onboarding hurdles, allowing them to register and start nationwide shipping in minutes. Unlike traditional logistics partnerships that demand volume commitments, Shadowfax 360 imposes no minimum order requirements - making enterprise-grade logistics accessible to every SME, regardless of size or stage.

The Company expects Shadowfax 360 to be a meaningful driver of new customer acquisition in the years ahead, contributing to volume growth and revenue diversification.


Praharsh Chandra, Whole-time Director and CBO, Shadowfax Technologies Limited said in a statement “Shadowfax 360 is how we bring thousands of new customers into our network and make Shadowfax the default logistics partner for SME and D2C commerce in India. We see this as a significant lever to help us scale our business and diversify our merchant base over time.”