FedEx Express unveils new automated e-commerce service for for e-tailers in India

FedEx Express has announced a new automated e-commerce capability in FedEx Ship Manager™ (FSM) which supports small businesses and e-commerce merchants in India. The new service by FedEx Express, a subsidiary of FedEx Corp, is aimed at efficiently managing business' shipments online.

In addition to India, this service by express transportation company is available across 44 countries and territories in Middle East, Indian subcontinent and Africa. This enhancement to FSM allows businesses to create shipments and paperwork from their online orders in a few simple steps, saving considerable time compared to manually entering information to create shipping labels.

"At FedEx, we are dedicated to empowering small businesses and e-commerce merchants by providing them access to digital intelligence. The enhanced FSM, including seamless e-commerce integration and simplified shipping processes, underscores our commitment to being an enabler for SMEs to gain a competitive edge and foster business growth," Nitin Navneet Tatiwala, vice president of FedEx Express Middle East, Indian Subcontinent, and Africa (MEISA) marketing, said in a statement.


According to the company, the customers will now be able to synchronise their Shopify, BigCommerce, WooCommerce, and PrestaShop store with FSM at fedex.com. More e-commerce platforms and marketplaces will be added over time.

The FedEx customers can now also:

• Link their e-commerce platform or marketplace with FSM to automatically download their order information.
• Create and print labels for multiple orders in one click and sync with electronic trade documents for a smooth clearance process.
• Synchronize update of tracking numbers and order status on sales channels, notifying buyers that orders have been shipped.