No more buffering in net neutrality debate

Telecom regulators across countries, including Trai, are having to review their stance on net neutrality in light of 5G networks that allow tiered offerings. The scope of monetising slicing capabilities, such as defined upload or latency criteria, has been a key driver for operators to upgrade their networks. Telecom companies argue that 5G network slicing is based on technology and not on content, and does not run afoul of the original regulatory intent of keeping internet traffic free of discrimination. Moreover, they add that the neutrality debate took place when network slicing was not an option, and some of the conclusions are due for a fresh appraisal.

The EU and the US are reinterpreting net neutrality principles with proposals to lump 5G network slicing into a basket of specialised telecom services. These moves have run into opposition from critics who see neutrality in isolation from advancements in technology. There remains a risk that an immutable position on neutrality could delay investor confidence and network upgrades if monetisation plans are blocked. Trai, which has not revealed its mind in the current round of conversations over the matter, will have to balance commercial flexibility with equitable internet access. And it may have to do so simultaneously with other regulators as the race heats up for 6G telecom networks.

The existing neutrality framework emerged amid public outcry, and any move perceived as discriminatory could still face opposition. There will be consumer resistance if the perceived value is not clear or if the internet experience is degraded. Enterprises have their own set of issues with security, privacy and service quality. Yet, uncertainty over large-scale adoption should not be allowed to hold telecom investment hostage. Services provided by differentiated telecom networks need innovation that is being delayed by the neutrality hurdle. The matter needs to be resolved transparently without compromising the interests of the general internet user, who is unlikely to become a customer of specialised 5G services.