Case of more SIMmed against than sinning
India's new rules for messaging apps are raising concerns. Users may soon be tied to SIM cards, and a government cybersecurity app will be preloaded on phones. While security is the stated goal, critics fear it could lead to privacy issues and ali...

India is a huge market for mobile devices and OTT messaging apps, but not big enough to alter their architecture. It risks isolating its users from the global pool, which would dilute the USP of apps like WhatsApp, and the security promised in an iPhone that provides seamless connectivity worldwide. The gains in traceability could cause unacceptable levels of reduction in privacy. India, remember, is still two years away from a full rollout of its data protection regime.
The case for regulating device-based services as intensely as SIM-based services is made out of a value proposition. But the two services are distinct. OTT communication is far more popular than SMS for a reason. There are other ways to address the traceability-privacy trade-off. ID verification at the point of creating an account on a messaging app provides additional security without impinging on user freedom. This approach can be made more or less intense, according to the inherent risks of specific forms of communication, say, those involving financial transactions. Develop analytics tools to track suspicious activity on messaging apps. These are becoming more sophisticated and avoid subjecting the entire subscriber base to technical fetters. Finally, SIM-binding can be applied selectively to categories of communicators, thereby limiting user friction. DoT may have to adjust its dos and don'ts.
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