This is the world’s best airline in 2025
Qatar Airways has reclaimed its title as the world's best airline for 2025. AirHelp's annual ranking places the carrier at the top. Etihad Airways and Virgin Atlantic also feature prominently in the top three. Notably, no United States airline sec...
By ET Online | Updated:
Agencies
Qatar Airways has been named the world’s best airline for 2025, according to a report by AirHelp’s annual ranking. The global index measures on-time performance, claim handling and passenger experience. The latest list shows Qatar returning to the No. 1 position, while no Indian airline made it to the top 10.
AirHelp awarded Qatar Airways a score of 8.16, placing it ahead of all other carriers surveyed. The organisation said, “Qatar Airways has battled its way back to the top spot, which it held from 2018 to 2023 and only fell to the number two spot in 2024.”
Etihad Airways followed in second place with 8.07, climbing from its 11th position in 2024. Virgin Atlantic secured third place with 8.03 after a steep rise from 30th last year.
JetBlue is the worst-performing US airline in the 2025 list and sits near the bottom globally.
AirHelp awarded Qatar Airways a score of 8.16, placing it ahead of all other carriers surveyed. The organisation said, “Qatar Airways has battled its way back to the top spot, which it held from 2018 to 2023 and only fell to the number two spot in 2024.”
Etihad Airways followed in second place with 8.07, climbing from its 11th position in 2024. Virgin Atlantic secured third place with 8.03 after a steep rise from 30th last year.
JetBlue is the worst-performing US airline in the 2025 list and sits near the bottom globally.
Top 10 airlines in 2025
| Rank | Airline |
|---|---|
| 1 | Qatar Airways |
| 2 | Etihad Airways |
| 3 | Virgin Atlantic |
| 4 | Qantas |
| 5 | KM Malta Airlines |
| 6 | Aeromexico |
| 7 | Oman Air |
| 8 | Saudia |
| 9 | Brussels Airlines |
| 10 | LOT Polish Airlines |
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