Phuket Airport launches e-gates for faster immigration clearance

Phuket International Airport has introduced automated immigration gates for arriving international passengers, a first for Thailand. The airport plans to more than double the number of these autogates to 21, aiming to significantly reduce waiting ...

Agencies
Phuket International Airport has launched automated immigration gates for arriving international passengers and announced plans to more than double the number of autogates to speed up entry procedures and reduce congestion.

The new arrivals autogate service began operations on Saturday, marking the first time international passengers entering Thailand through Phuket Airport can use automated immigration clearance, according to a Bangkok Post report. Previously, autogates were available only for departing travellers, while arrivals had to pass through staffed immigration counters.

Phuket Airport General Manager Monchai Tanode inaugurated the service and said the airport plans to increase the number of arrival autogates from 10 to 21. At the same time, the number of manned immigration counters will be reduced from 24 to 16.


Faster immigration process

Airport authorities said the move is aimed at easing congestion at immigration checkpoints and improving the passenger experience at one of Thailand’s busiest international gateways.

According to Bangkok Post report, Monchai did not provide a timeline for the expansion but said the additional autogates would help shorten waiting times and raise service standards at the airport.

Top 7 beaches to visit in Thailand
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Thailand's coastline stretches across the Andaman Sea and the Gulf of Thailand, offering beaches that cater to every kind of traveler. Some are known for their vibrant atmosphere and water sports, while others attract visitors seeking tranquility and natural beauty. According to Tripadvisor, this list highlights seven of the country's most popular beaches based on traveler feedback, scenic appeal, and visitor experiences.

Thailand's coastline stretches across the Andaman Sea and the Gulf of Thailand, offering beaches that cater to every kind of traveler. Some are known for their vibrant atmosphere and water sports, wh..
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Banana Beach is known for its clear waters, soft sand, and tropical surroundings. Located on Koh Hey (Coral Island) near Phuket, it attracts visitors looking for a day of swimming, snorkeling, and relaxation away from urban crowds.

Travelers frequently praise the beach for its organized tours, scenic views, and water-based activities. The coral-rich waters make it a popular spot for snorkeling, while kayaking and beachside dining add to the experience. Despite its popularity, the beach retains a relatively secluded feel compared with Phuket's busier shores.

Banana Beach is known for its clear waters, soft sand, and tropical surroundings. Located on Koh Hey (Coral Island) near Phuket, it attracts visitors looking for a day of swimming, snorkeling, and re..
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Kata Beach combines natural beauty with a relaxed atmosphere, making it one of Phuket's most popular family-friendly destinations. The beach features a long stretch of golden sand and calm waters during much of the year.

Visitors often highlight the beach's suitability for swimming and snorkeling. Offshore reefs support marine life, offering opportunities to spot tropical fish in relatively shallow waters. The surrounding area includes restaurants, cafes, and accommodation options, making Kata Beach a convenient base for travelers who want both comfort and easy beach access.

Kata Beach combines natural beauty with a relaxed atmosphere, making it one of Phuket's most popular family-friendly destinations. The beach features a long stretch of golden sand and calm waters dur..
Read More

Made famous internationally through the film The Beach, Maya Bay remains one of Thailand's most photographed coastal destinations. Surrounded by towering limestone cliffs, the bay is known for its turquoise waters and dramatic scenery.

Many visitors describe the landscape as breathtaking, with crystal-clear water and striking natural surroundings. Due to its global popularity, Maya Bay can become crowded, particularly during peak travel periods. Even so, travelers continue to rank it among Thailand's most iconic beach destinations because of its unique setting and visual appeal.

Made famous internationally through the film The Beach, Maya Bay remains one of Thailand's most photographed coastal destinations. Surrounded by towering limestone cliffs, the bay is known for its tu..
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Karon Beach offers a balance between activity and relaxation. Stretching for several kilometers along Phuket's west coast, it is less crowded than nearby Patong Beach while still providing easy access to restaurants, markets, and hotels.

Travelers often mention its broad sandy shoreline, clean environment, and peaceful atmosphere. The beach is suitable for long walks, swimming, and sunset viewing. Its size means visitors can usually find quieter areas even during busy travel seasons, making it popular among couples and families.

Karon Beach offers a balance between activity and relaxation. Stretching for several kilometers along Phuket's west coast, it is less crowded than nearby Patong Beach while still providing easy acces..
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Accessible only by boat, Railay Beach is one of Thailand's most distinctive coastal destinations. Massive limestone cliffs separate it from the mainland, creating a dramatic setting that attracts both beachgoers and rock climbers.

Visitors frequently praise the beach's white sand, emerald waters, and spectacular sunsets. Railay's natural isolation contributes to its appeal, giving travelers a sense of escape despite its popularity. Nearby caves, viewpoints, and walking trails provide additional opportunities for exploration beyond the beach itself.

Accessible only by boat, Railay Beach is one of Thailand's most distinctive coastal destinations. Massive limestone cliffs separate it from the mainland, creating a dramatic setting that attracts bot..
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Located in southern Phuket, Nai Harn Beach is often regarded as one of the island's most scenic and peaceful coastal spots. Compared with some of Phuket's busier beaches, Nai Harn maintains a more relaxed atmosphere.

Travelers appreciate its clean shoreline, clear water, and spacious setting. The beach is also known for seasonal surfing conditions and swimming opportunities. Surrounded by green hills and less commercial development, Nai Harn appeals to visitors looking for a quieter beach experience while still having access to essential facilities.

Located in southern Phuket, Nai Harn Beach is often regarded as one of the island's most scenic and peaceful coastal spots. Compared with some of Phuket's busier beaches, Nai Harn maintains a more re..
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Phra Nang Cave Beach is widely considered one of Thailand's most picturesque coastal locations. Set against limestone cliffs and accessible from the Railay area, it combines dramatic scenery with calm waters and soft sand.

Visitors frequently highlight the beach's caves, rock formations, and excellent swimming conditions. The surrounding cliffs create a striking backdrop, while the clear water attracts swimmers and kayakers. Many travelers describe Phra Nang as a destination that captures the natural beauty for which Thailand's southern coastline is famous, making it a memorable final stop on any beach-hopping itinerary.

Phra Nang Cave Beach is widely considered one of Thailand's most picturesque coastal locations. Set against limestone cliffs and accessible from the Railay area, it combines dramatic scenery with cal..
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The airport installed the first 10 arrival autogates in response to complaints from travellers about long queues and delays during immigration processing.

E-passport holders only

The automated system is currently available only to passengers carrying e-passports.

Phuket Airport serves as a key entry point for international tourists visiting Thailand’s southern resort island, as reported by Bangkok Post. The expansion comes as the country continues efforts to improve travel infrastructure and streamline immigration procedures amid strong tourism demand.

Airport officials expect the wider use of automated immigration technology to reduce pressure on manual counters and improve passenger flow during peak travel periods.
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