Vistara is being phased out, staring September 3. What happens to your international ticket?

Vistara will merge with Air India on November 12. Passengers will 'progressively' be redirected to Air India website to book tickets from September 3, and flights will only be operated under the 'Vistara' banner till November 11.

Singapore Airlines had announced the plan to merge Vistara and Tata-owned Air India in November 2022, in a bid to create a dominant full-service airline in the domestic and international markets.

For Vistara flights on or after 12th November 2024, the flight numbers will change to Air India ones, even though in nearly all cases the aircraft, schedule and operating crew will be unchanged until early 2025.


What happens to existing Vistara international tickets?
Passengers who have already booked their international travel with Vistara will have their tickets honoured and rebranded as Air India tickets. Currently, there are no plans for ticket cancellations or route changes.

Will you be able to book international tickets with Vistara?
Passengers will 'progressively' be redirected to Air India website to book tickets from September 3, and flights will only be operated under the 'Vistara' banner till November 11.

The airline has also assured that during this transition period, both Vistara and Air India will ensure necessary support, consistent communication, and convenience to all customers.

What happens to Vistara Loyalty points?
As part of the merger, Vistara's frequent flyer program, Club Vistara, will be discontinued and integrated into Air India's Flying Returns program. However, until the integration is finalized, Club Vistara will continue its regular operations. Vistara sent an email on May 15, 2024, stating, “The process of integration between Air India and Vistara is ongoing, while we await some regulatory approvals. As we work towards a merged, larger airline, Club Vistara will also merge with Air India’s Flying Returns.”

Following the merger, Singapore Airlines will own 25.1 per cent stake in merged Air India with an investment of more than Rs 2,000 crore.

The airline also said that customers will be provided regular updates via websites and social media channels of Vistara and Air India, and e-mail, as the merger process moves ahead.

The National Company Law Tribunal (NCLT) approved the merger in June this year after Singapore's competition regulator CCCS gave a conditional nod for the proposed deal in March.

In September 2023, the deal received approval from the Competition Commission of India (CCI), subject to certain conditions.